PRIVACY POLICY
- Visit our website at courtevo.app or any website of ours that links to this Privacy Notice
- Download and use our mobile application, CourtEvo Vero, or any other application of ours that links to this Privacy Notice
- Use CourtEvo Vero as an operating system for running sports organizations
- Engage with us in other related ways, including marketing or events
SUMMARY OF KEY POINTS
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.
Personal Information Provided by You. The personal information we collect may include:
- names
- email addresses
- mailing addresses
- usernames
- passwords
- job titles
Sensitive Information. We do not process sensitive personal information.
Application Data. If you use our app, we may collect information if you grant permission, including push notification status. You may opt out in your device settings.
Information automatically collected. We automatically collect certain technical information when you use the Services, such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location (where enabled), and usage patterns.
Log and Usage Data. This includes service-related, diagnostic, usage, and performance information such as access timestamps, pages viewed, actions taken, and crash-related information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, secure our Services, prevent fraud, and comply with law.
We process personal information for reasons including:
- Account management. To create, authenticate, and maintain user accounts.
- Service delivery. To provide requested features and functionality.
- Administrative communications. To send service updates and policy notices.
- Support and feedback. To respond to requests and improve user experience.
- Security and abuse prevention. To monitor, investigate, and prevent misuse.
- Legal compliance. To satisfy legal obligations and enforce our terms.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
In Short: We process personal information only where we have a valid legal basis, such as consent, contract performance, legitimate interests, legal obligations, or vital interests.
If you are located in the EU, UK, or Switzerland:
- Consent. You may withdraw consent at any time.
- Performance of a Contract. To provide Services and fulfill contractual obligations.
- Legitimate Interests. For security, product improvement, and fraud prevention.
- Legal Obligations. To comply with legal and regulatory requirements.
- Vital Interests. To protect individuals from serious harm where necessary.
If you are located in Canada: We may process information with express or implied consent, or without consent in limited circumstances permitted by law (for example fraud investigations, legal process compliance, or emergency situations).
In Short: We may share information in specific situations and with specific third parties.
We may share personal information with:
- Service providers. Hosting, infrastructure, analytics, communication, customer support, and security vendors.
- Professional advisors. Legal, accounting, insurance, and audit providers.
- Business transfer parties. In connection with merger, sale, financing, or acquisition.
- Authorities. When required by law, subpoena, court order, or to protect rights and safety.
We do not sell personal information and do not share personal information for unrelated third-party marketing.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep information for as long as needed for the purposes in this notice, unless a longer period is required by law.
We retain personal information for the period your account is active and as necessary to meet legal, accounting, tax, fraud prevention, and dispute resolution requirements. When we no longer have an ongoing legitimate business need, we delete or anonymize data where practical.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We use appropriate technical and organizational measures designed to protect your information.
We maintain safeguards such as access controls, encryption in transit, secure development practices, monitoring, and incident response procedures. No electronic system is completely secure, and we cannot guarantee absolute security.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from children under 18 years of age (or equivalent minimum age in your jurisdiction).
If we learn we collected personal information from a minor in violation of applicable law, we will delete that information promptly. If you believe we may have collected information from a minor, contact us at support@mail.courtevo.app.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your location, you may have rights to access, correct, delete, export, or restrict processing of your personal information.
If you are in the EEA, UK, Switzerland, or Canada, you may have rights under applicable data protection laws, including rights to access, correction, deletion, restriction, portability, and objection in certain circumstances.
Withdrawing consent: Where we rely on consent, you can withdraw it at any time by contacting us.
Account information: You can request access, correction, or deletion of account information by contacting us using the details in Section 12.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most browsers and some mobile systems include Do-Not-Track ("DNT") settings. Because there is currently no universal standard for DNT signals, our Services do not currently respond to DNT signals.
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you live in certain US states, you may have rights regarding access, correction, deletion, portability, opt-out of targeted advertising or profiling, and non-discrimination for exercising privacy rights.
Categories of personal information we collect
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, email, account identifiers | YES |
| B. California customer records data | Name, contact details | YES |
| C. Protected classifications | Age, demographics | NO |
| D. Commercial information | Purchase/payment history | NO |
| E. Biometric information | Fingerprints, voiceprints | NO |
| F. Internet/network activity | Usage logs, browsing activity in Services | YES |
| G. Geolocation data | Device location | NO |
| H. Audio/visual information | Recorded support calls or media | NO |
| I. Professional information | Business role/title | YES |
| J. Education information | Student record information | NO |
| K. Inferences | Preference profiles | NO |
| L. Sensitive personal information | Sensitive categories under law | NO |
Your US privacy rights may include:
- Right to know whether we process personal data
- Right to access personal data
- Right to correct inaccuracies
- Right to request deletion
- Right to obtain a portable copy of data
- Right to non-discrimination for exercising rights
- Right to opt out of targeted advertising, sale, or qualifying profiling
How to exercise your rights: Contact us by email at support@mail.courtevo.app or by phone at +385 98 950 2092.
We may verify your identity before processing your request. You may designate an authorized agent where permitted by law. If we decline your request, you may appeal by contacting us at the email above.
California "Shine The Light" law: California residents may request information about certain disclosures for direct marketing purposes by contacting us using the details in Section 12.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes. We may update this Privacy Notice to stay compliant with relevant laws.
We will post an updated version with a revised date at the top of this page. Where required, we will provide additional notice.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at support@mail.courtevo.app, call +385 98 950 2092, or contact us by post:
CourtEvo Vero
Cire Truhelke 39
Zagreb, Grad Zagreb 10000
Croatia
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on applicable laws, you may have the right to request access to personal information we collect from you, correct inaccuracies, or request deletion. To submit a privacy rights request, contact us at support@mail.courtevo.app.